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Completed Evaluation Form
Event Date:
Saturday, 20 July 2019
Event Type:
Wedding all day hosting
Venue:
Doubletree by Hilton, dundee
Submitted On:
Thursday, 8 August 2019
Fresh Entertainments Evaluation Form
Evaluation Form
Did you find the booking process simple?
Yes
No
Comments
Very simple and easy to follow guidance
Did we respond to your queries promptly?
Yes
No
Comments
Always a response within 24 hours or so. If a phone call, answered right away or phoned back.
Did the online planner help you to plan your entertainment?
Yes
No
Comments
I used this for all the song requests and to help plan the day so we knew roughly what was happening and when. Made it easier to plan things such as when we would do the toss, want special gifts handed out etc.
Was your DJ prompt?
Yes
No
Comments
Arrived very early to ensure he was set up on time.
Was the DJs set-up professional?
Yes
No
Comments
Looked great and professional as should be.
Was your DJ interactive?
Yes
No
Comments
Always interacting with us or the guests. Always helpful and asking if we needed anything during the day. Very happy to accommodate us if we had any queries or requests.
Were you satisfied with the DJs music that was played?
Yes
No
Comments
Played our requests and any requests guests had on the night.
Were your requests played?
Yes
No
Comments
Did you enjoy the entertainment we provided?
Yes
No
Comments
The interaction to get the guests talking and involved during the day was really good. DJ helped out with doing Mr and Mrs at night.
Any additional comments/information?
Very happy with the service provided.
Any suggestions for improvement?
I seen online for other guests entertainment various videos and photos uploaded. I think it would be an extra touch to take some of these and send to the bride and groom after the event via messenger or email? I liked the blog about the event and have asked for copies of the photos and videos. Thanks.
Would you book Fresh Entertainments again / recommend us to others?
Definitely.
Where did you hear about us?
Online research myself through google and facebook.
Please leave us a testimonial regarding your experience with Fresh from the initial booking to your event itself.
Myself and my husband would like to thank Stuart at Fresh Entertainments who we hired for the all day hosting package for our wedding at the Doubletree by Hilton Dundee. From the very start, booking our date and package, we were immediately contacted with all the relevant information, pricing etc and access to an online planner so we could input all our requests, timings during the event. If you booked well in advance like us, you get plenty of emails, kind of like a countdown, to the wedding to remind you how long you have left to fill out your planner. All this prepares you and the DJ for the day. Prior to your day, you get a nice friendly phone call or video chat with your dj to go over all your online planner details to ensure everything you want is correct. This is a nice informal chat and allows you to tell your dj any special requests you would like. For example, I arranged for a special gift announcement to be made for my uncle for his 60th birthday on the same day as the wedding On the day, stuart arrived in plenty of time to ensure he was prompt and everything was set up on time. As we had the all day hosting, Stuart took care of absolutely everything including playing all the music for walking down the aisle, providing the mic for the registrar etc. Stuart was very involved with the guests throughout the day and couldn't be more helpful always asking us if we needed anything. He even went to the bar to get us drinks whilst we were mingling with the guests. (Thanks!) At the time of the wedding breakfast and speeches, Stuart arranged a game for all our guests to get them interacting. I wont say what the game was and ruin it as other potential clients may get the same. (Which I recommend as all I can say is everyone thoroughly enjoyed it). All I will say here is he really knows how to get the guests to enjoy themselves and come out their shells so it isn't just a quiet sit down meal after speeches. After the breakfast Stuart then set up his equipment for our evening reception. This included our own chosen mood lighting to match our colour theme. Again, Stuart provided all the music for cutting the cake, the first dance and any special requests. He made all the announcements and again used his magic to get guests to interact with each other and get down on the dance floor! He really knew which specific songs to use for our guests. Stuart also asked us our questions for the infamous Mr and Mrs game which went down well. He also snuck in some Bride guests vs Groom guests music activities. This also went down well with the guests! He also arranged a nice wee confetti surprise to go off above us whilst we done our first dance. Was an amazing touch! Theres absolutely so much to try and mention but we would just like to say the all day hosting package was 100 percent worth the money and we would highly recommend Fresh Entertainments. We didn't need to worry about anything as Stuart had everything handled from all the music to all the announcements for day and night. Everything he done was all about us and the guests. Absolutely fantastic service. Thanks again! Mr and Mrs G!